Our Cookies Policy
This policy explains how Melbo Chauffeur (“we,” “our,” or “us”) uses cookies and manages your personal data when you use our website, melbochauffeur.com.au
1. Information We Collect
We collect information to provide you with a seamless and secure experience, both online and offline.
Data Collected During Online Booking:
When you make a booking through our website, we collect the following necessary information:
Contact Details: Your name, email address, and phone number.
Reservation Details: Pick-up and drop-off locations, dates, and times.
Technical & Usage Data: Information on how you used our website and enquiry form.
Customer Preferences: Any preferences you indicate to customize your service.
2. How We Use Your Information
The information we collect is used for the following primary purposes:
To Fulfill Your Booking: To process transactions, create reservations, and provide our chauffeur services to you.
To Improve Your Experience: To customize your online and offline experience and tailor offers to your preferences.
For Communication: To communicate with you regarding your booking and, with your consent, to inform you about our latest products, services, and special offers.
3. Our Use of Cookies & Tracking Technologies
What are Cookies?
Cookies are small text files placed on your device to help the website provide a better user experience. They are widely used to make websites work efficiently and to provide information to the site owners.
Why We Use Cookies:
Essential Security: To enable SSL (Secure Socket Layer) Technology, which creates a secure, private channel for communication. Cookies must be enabled in your browser to access secure areas where you provide personal or confidential information, such as credit card details.
Website Functionality: To understand how you use our website and enquiry form, allowing us to improve its performance and usability.
Third-Party Tracking: We employ third-party companies (advertisement servers) to advertise our services on other websites. These companies use tracking technologies to report aggregated data back to us on the effectiveness of our ads. These companies do not collect any personal information from our site, and we do not provide them with your personal information.
Managing Cookies:
You can control and/or delete cookies as you wish through your browser settings. However, please be aware that disabling cookies will prevent you from accessing secure areas of our site and completing online bookings, as the SSL security technology requires them to be enabled.
4. How We Use Your Email Address
Strictly Confidential: Your email address is treated as strictly confidential.
Marketing Communications: We may occasionally use your email address to send you updates about our latest products, services, and special offers.
Newsletters: If you have registered for updates, you will receive scheduled newsletters related to the services you selected.
Unsubscribing: You can unsubscribe from these marketing communications at any time by clicking the ‘unsubscribe’ link at the bottom of any marketing email or by contacting us directly at +61 430-749-703
5. Data Sharing and Disclosure
Melbo Chauffeur Cars does not sell, trade, or rent your personal information to third parties. We do not provide any other companies with your personal information.
6. Safeguarding Your Information
We value your security and have implemented robust measures to protect your data:
SSL Technology: All personal and financial information transmitted through our secure online areas is encrypted using SSL (Secure Socket Layer) technology.
Secure Sessions: A secure session is established whenever you access or provide confidential information on our site.
7. Contact Us
If you have any questions about this Cookie Policy or wish to unsubscribe from communications, please contact us:
Phone: +61 430-749-703